SOTA Instruments Inc. PO Box 77 Stn Main Penticton, BC V2A 6J9 Canada
Ordering Internationally
If you are ordering outside of North America, you may want to see if there is an International Retailer in your area.
Payment Options
Visa - available at check-out on sota.com
MasterCard - available at check-out on sota.com
Paypal - available at check-out on sota.com
Buy Now Pay Later - Amazon has partnered with Affirm.com in the United States to offer monthly payment plans to US citizens. Visit SOTA on Amazon.com if you wish to purchase on a monthly plan.
Bank Transfer or Wire Transfer from your bank to ours. Contact us for details.
Canadians may use Interac e-Transfer (also known as 'email money transfer'). Please contact us for details.
We accept domestic and international Money Orders. Here is our mailing address.
SOTA Savings - send us a monthly payment. When your accumulated payments add up to the cost of your chosen unit(s) we send it to you.
All Canadian and International Orders (excluding the US) are charged in Canadian funds unless you request otherwise.
Two additional options for us to consider offering:
Zelle - US only - 61 million users - requires a personal account at Umpqua or a business account at another bank.
We do not charge your credit card until your order is ready to ship.
In order to protect both yourself and SOTA from unauthorized credit card use, all customers who place orders above a certain dollar value, and who do not have an established purchase record with us, are required to complete our Credit Card Authorization form. We only need this form and documentation to be submitted once and all future orders should not require it.
Waiver
While this technology is generally considered safe, there exists potential for rare individual reactions that cannot reasonably be foreseen. Therefore, your use of the SOTA Products constitutes your agreement that you are responsible for your decision to use the technology.
Import Charges
You are the Importer of Record. The shipping company, that you choose when ordering, may charge you brokerage, duties, taxes, import fees, etc. The shipping company will collect these fees from you, if applicable, on behalf of your local, state and/or federal government.
Terms of Purchase
Please note that all purchases of SOTA Products are deemed to be made in Penticton, BC, Canada and are subject to the laws of British Columbia, Canada. Your purchase is deemed to be fulfilled once our warehouse delivers it to the shipping company.
Delivery Details
Delivery times listed are estimates only. They are not a guarantee. We are not responsible for deliveries that take longer than indicated.
Courier Delivery
If using a courier for delivery, please include a street address and a telephone number. Many courier companies do not deliver to PO Boxes.
Special Shipping Instructions
Please contact us by telephone or email to place an order if you have a special shipping request.
Repairs
Please contact us for a Return Merchandise Authorization (RMA) number and return instructions before returning a unit for repair: [email protected].
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