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Order Policies
Return Policy
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Products that are unused (accessories and units) can be returned for a full refund, less shipping charges, within 30 days.
Units that have been used but are in as new condition can be returned for a refund within 30 days. A restocking fee will apply.
The minimum restocking fees are:
  Silver Pulser and Bio Tuner – 20%
  Magnetic Pulser, Water Ozonator and LightWorks – 15%
  LightWorks Pad – 50% once opened
Accessories: The personal nature of accessories means, once used, they cannot be returned for refund.
Original shipping charges as well as return postage and insurance on the item(s) are non–refundable.
All returned items require a Return Merchandise Authorization (RMA) number. Please contact us for an RMA number and return instructions before returning any product.
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