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Order Policies
Return Policy
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Products that are unused (accessories and units) can be returned for a full refund, less shipping charges, within 30 days.
Units that have been used but are in as new condition can be returned for a refund within 30 days with a restocking fee.
The minimum restocking fees are:
  Silver Pulser and Bio Tuner – 20%
  Magnetic Pulser, Water Ozonator and LightWorks – 15%
  LightWorks Pad – 50% once opened
Accessories: The personal nature of accessories means, once used, they cannot be returned for refund.
Shipping Charges are non-refundable. Return postage and insurance on the item(s) are your responsibility.
All returned items require a Return Merchandise Authorization (RMA) number. Please contact us for an RMA number and return instructions before returning any product.
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